What to do if you cannot log in using Internet Explorer 11 Category : Setup / Operation If you cannot log in using Internet Explorer 11, please follow the steps below: Click “Tools” --> Click “Compatibility View Settings” --> Uncheck “Display intranet sites in Compatibility View”. Is the answer helpful? Related There is a USB port on the StoreJet Cloud. Can I connect a StoreJet Cloud to a computer using a USB cable? Does the StoreJet Cloud come with built-in Wi-Fi connection? Can the StoreJet Cloud provide Wi-Fi signals to other devices? Why can't I use the StoreJet Cloud App to create new folders? Technical Support If the answer can't help you, you can contact the Tech Support Department Get Started